FAQs

How come you have such a low price?

Money Saving Project allows customers to buy filament in bulk. By doing so, we are able to manufacture materials in bulk at a reduced cost. We will also dispatch shipments in bulk, which lowers shipping fees. Overall, this method allows large-scale production and shipping, cutting costs at the source so customers can enjoy the best possible price.

How long does it take to deliver an order?

Delivery time varies by product.Please check the specific information on each product page for details.

Can I cancel my order if don't want it anymore?

Absolutely. You can cancel your order anytime before we start dispatching from local warehouses. Once we updated the tracking number for your order you will receive it within the next 3 -5 business days, during which you need to contact us at info@elegoo.com to cancel your order. 

What should I do if there is a problem with my product?

If you have any problems with the product quality after receving it, please contact us at info@elegoo.com and we will do our best to help out and solve the problems for you.

Is ELEGOO PLA compatible with other brand FDM Printers?

ELEGOO PLA filaments are compaitble with most type of FDM 3D printers on the market. 

Why Shop On ELEGOO Store

Fast Shipping

Fast shipping with local delivery

1-Year Warranty

Up to one-year warranty

14-Day Returns

14-day returns & 100% secure payment

Lifetime Support

Email to info@elegoo.com