HOT

OrangeStorm Giga

Shipping calculated at checkout.
$2,299.00 USD $3,125.00 USD


Shipping Notice:
  • Delivery Method: Freight (approx. 10 business days)
  • Mobile Verification: Ensure your number is correct to avoid delivery issues.
  • Gigantic Build Volume: 800mm x 800mm x 1000mm
  • Efficient Heated Bed
  • Fast Printing
  • Support Multi-Nozzle Printing
  • Powerful Cooling Fan
  • Fast Shipping
  • Up To 1-Year Warranty
  • Lifetime Support
Product information

Where We Ship

Orders placed on ELEGOO US (us.elegoo.com) can be shipped to the United States.

Shipping Route

Product Type

Estimated Delivery Time

Domestic (US to US)

In-Stock

3-7 business days

Pre-Owned

4-10 business days

Pre-Order

Pre-orders will ship by the estimated date listed on the product page, with delivery within 3-7 business days after dispatch.

1. Once the package has been dispatched, please promptly monitor its status. If you encounter any of the following situations, please contact us immediately to prevent exceeding the logistics channel's tracing period: the package status remains unchanged for over 7 days, or if the package has been signed for but not received by you.
2. Upon receiving the goods, please ensure that the order is complete and undamaged. For any logistics inquiries, feel free to reach out to us without delay.

Contact Information:
A. If you have opted for Worry-Free Delivery, you will receive an email from Seel. In case of lost, stolen, or damaged products due to logistics issues, please report these concerns via the Seel email or seek assistance by contacting them.
B. If you have not chosen Worry-Free Delivery, you can contact us at info@elegoo.com. We will coordinate with the logistics company to verify the situation and assist you in filing a claim if necessary.

Shipping Restrictions

  • Your order can be delivered to any of the 48 contiguous U.S. states or Washington, D.C. However, we currently do not ship to Alaska,U.S. territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands), or Freely Associated States (Federated States of Micronesia, Marshall Islands, and Palau).
  • We now offer shipping for 3D printers to Hawaii. Please note that resins and filaments and accessories remain unavailable for Hawaii delivery at this time. Shipping costs for Hawaii orders are determined at checkout.
  • Please note that we are unable to ship to P.O. Boxes and APO/FPO addresses.
  • You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

Shipping Fees

Category Condition Shipping Fee
Standard Shipping (48 contiguous U.S. states + D.C.) Orders of $50 or more Free
Orders under $50 $15 flat rate
Hawaii (Printers only) All orders Calculated at checkout

Ownership, Terms, and Risk

1. Please ensure your shipping address is accurate. Once the package is dispatched, we cannot reroute it. You are solely responsible for verifying the address. If a loss occurs due to an incorrect address or a fraudulent transaction, you will be liable for all financial losses.
Note: Please do not enter any PO Box address, otherwise your package can't be dispatched by any courier services.

2. Orders (excluding Pre-Orders) are typically forwarded to the warehouse 8 hours after placement. Once submitted to the warehouse, orders are generally non-cancellable and non-modifiable. If modifications are required, we will attempt to coordinate with the warehouse; however, success cannot be guaranteed. Costs incurred due to address errors or cancellations are subject to our Return & Refund Policy, and you will be responsible for payment.

3. Please ensure all order details are accurate and your phone is accessible. If a product is returned due to the following reasons, we reserve the right to charge return shipping fees and redelivery costs prior to resending the item:
A. Failure to contact the delivery carrier within 5 days of a delivery attempt.
B. Incorrect shipping address provided.

FAQ

Q: If I order multiple products, will they be delivered together?
A: We aim to ship items together whenever possible. However, depending on product availability or shipping requirements, items may arrive separately. You will receive a notification email for each shipment.

 

Warranty Periods

Types Models Parts List Note Warranty Period
3D Printing Machines & Parts All Pre-owned 3D Products All / No warranty
All Brand New Machines & Parts Parts NOT listed below. / 12 months
FDM Printers & related Accessory Kits
Neptune 3/3 Pro/3 Plus/3 Max

Neptune 4/4 Pro/4 Plus/4 Max

OrangeStorm Giga

Centauri Series
PEI Platform Plate/PEI Platform Kit/PEI Magnetic Platform Kit/Build Plate/Nozzle(kit)/PTFE tube/Heater/Thermoister/Hot end/Packaging/User Manual/Tools Consumables parts with no warranty or limited warranty. “Consumables” are defined herein as disposable items, parts, or components of the product which are inherently subject to deterioration and wear out during the normal operation of the product.

These parts have no warranty.
No warranty
Extruder/Extruder Kit/Printhead Kit These parts have a limited warranty. Man-made damage is not included. 6 Months
Resin printers & related Accessory Kits
Mars/Mars Pro/Mars 2/Mars 2 Pro/Mars 3/Mars 3 Pro/Mars 4/Mars 4 Max/Mars 4 DLP/Mars 4 Ultra/Mars 5/Mars 5 Ultra;

Saturn/ Saturn S/Saturn 2/Saturn 8K/Saturn 3/Saturn 3 Ultra/Saturn 4/Saurn 4 Ultra/Saturn 4 Ultra 16K

Jupiter/Jupiter SE/Jupiter 2
Release Film/Acrylic Cover/Packaging/User Manual/Tools/Resin Cartridge These parts have no warranty. No warranty
LCD Screen LCD screen has a limited warranty. And resin leakage, scratch-resistant film damage, man-made damage, and collision damage are not included in the warranty. 3 Months
Resin Tank/Build Plate These parts have a limited warranty. And damage caused by scratches, drops, bumps or other man-made damage is not covered by the warranty. 6 Months
Canvas Motherboard of CANVAS Feeder Module/4-Pin Cable/Five-Way Module/Spool Holder (excluding support claws)/Feeder Motor/Communication Board (stored in accessory box)/Gearbox or Cutter Assembly/Fan/Housing or Structual Unit of CANVAS Feeder Module
Note: Damage caused by human error is not covered by warranty.
12 Months
PTFE Tube/Wiper Unit/Accessories/Package/User Manual/Support Claws No warranty
Post-Processing & Related Accessory Kits
Mercury
Mercury Plus V1.0/V2.0/V3.0
Mercury X/XS Bundle
Washing Bucket/Curing Turntable/Acrylic Cover/Packaging/User ManualTools These parts have no warranty. No warranty
Other 3D Accessory Kits
Air Purifier/Mini Heater
Main body / 12 months
The activated carbon/filter, Packaging,user manual, tools These parts have no warranty. No warranty
Other 3D Accessory Kits
Filaments/Resin/Filament Vacuum Storage Pump & Bags/PEI Liquid Glue Pack/ 3D Paint Kit/Resin Detergent/3D Stainless Steel Funnel/Silicone Mat
/ These parts have no warranty. No warranty
Laser
Engraver & Cutter
Laser Cutter & related Accessory Kits
Phecda 10W/Phecda 20W
Parts NOT listed below / 12 months
Window Mirror/Power Cord/USB Cable/Engraving Materials/User Manual/Packaging/Tools These parts have no warranty. No warranty
Synchronous Belt/Motor Connection Line/Laser Connection Line These parts have a limited warranty period. Man-made damage is not included. 3 Months
Fans These parts have a limited warranty period. Man-made damage is not included. 6 Months
STEM Kits All All / 12 months

1. Consumable Parts 
Consumable parts are either excluded from warranty coverage or covered under a limited warranty period. For the purpose of this policy, "consumables" are defined as disposable items, components, or parts of the Product that are inherently designed to deteriorate or wear out during normal use of the Product.

While these items may not be covered by the standard warranty or may have a limited warranty period as specified in the table above, we will gladly replace any consumable that fails due to a manufacturing defect, provided the printer itself is still under warranty. ELEGOO reserves the exclusive right to determine eligibility for replacement, and such decisions shall be final.

2. Accessories or Parts Purchased Separately
Accessories or parts purchased separately enjoy the same quality assurance policy as the complete machine.

3. Warranty Periods
All periods stated on this page are calculated from the date the original order was received. 

4. Warranty Forfeiture
This warranty does not cover the following cases:
A. Products not purchased from ELEGOO or authorized ELEGOO distributors with a valid receipt or invoice.
B. Products that are lost or stolen.
C. Products whose warranty period has expired.
D. Free products or products that have been refunded.
E. Products repaired by a third party or modified by an individual.
F. Damage caused by external factors or misuse of products (including but not limited to resin leakage, falls, improper operation), normal discoloration, wear and tear, or other non-quality-related issues.
G. LCD screens that can not provide an identifiable SN code.
 
5. Warranty in Other Regions
For consumers protected by local consumer laws in their country of purchase, ELEGOO's Limited Warranty benefits are provided in addition to all rights and remedies under such laws, including but not limited to those described above. If local regulations specify a warranty period longer than our stated policy, the longer period will apply, and we will fully comply with local requirements to support our customers.

 

Return & Refund Policy

Non-Quality-Related Issues
Product Status Items Responsibility for Both Original Shipping Charges and Return Shipping Charges Restocking Fee Deduction Fee
Refund
Within 14 Days Unopened Customer 5% based on the order amount If key parts are found missing on the returned machine, the corresponding fees will be deducted.
Open-box and unused Customer 15% based on the order amount
Used × × ×
Within Warranty All Status × × × ×

 

 

Quality-Related Issues
Items Responsibility for Fees
Refund Replace Repair Return Shipping Charges Repair Fees
Within 14 Days Elegoo Elegoo
Within Warranty × × × Elegoo
Out of Warranty × × × Customer

 

We are committed to ensuring your satisfaction with every purchase. If you are not satisfied with a product, you may return it under the following conditions: 
● Within 14 calendar days of receipt, if the product has a critical defect, manufacturing flaw, or any other significant functional issues.
● Within 14 calendar days of receipt, if the product was significantly damaged during transit, provided you submit a carrier-issued damage report to Elegoo.
● Within 14 calendar days of receipt, if the product is unopened, unactivated, and in brand-new condition.
● You may cancel your order for a full refund at any time before it ships. If the order has already shipped and a carrier interception attempt is unsuccessful, you must wait until the package (if refused) is returned and inspected. Once confirmed, we will process your cancellation. In this case, you are responsible for all related shipping costs and any risks associated with the return shipment.

If you return a product due to a reported issue, it will be inspected before a refund is processed. If, after testing, the returned product is found not to exhibit the reported issue, Elegoo may deduct costs such as shipping and any customer-caused damage, including:
● Cosmetic damage to the product or its packaging (e.g., making the original shipping box unusable);
● Missing accessories or parts;
● Damage resulting from improper packaging during return shipment.
 
Upon receipt of the returned item, our after-sales team will assess its condition and determine any applicable charges. These charges will be deducted from your refund.
● Returned items must be sent back to designated locations before a refund can be processed.
● The value of any missing items—such as accessories, cables, or filaments—will be deducted from the refund amount.
● If you request to return a non-defective item within 14 calendar days of receipt, you are responsible for all applicable charges.

Please note that returns will not be accepted under the following circumstances:
● Unauthorized Returns: Returns must be approved by our official customer service team. Unauthorized returns may be refused or lost, for which we are not responsible. Always contact customer service before sending anything back to ensure proper processing.
● Late Return Requests: Return requests made more than 14 calendar days after receipt will not be accepted.
● Incomplete or Damaged Returns: Products must be returned in their original condition — with all accessories, parts, gifts, tools, and packaging included. We cannot accept incomplete items, those showing damage (e.g., scratches, cracks, or deformation), or those with missing/damaged components. Returns will also be refused if the product is damaged due to improper repackaging or shipping. Note that failure to follow our packaging instructions may void the warranty and result in additional charges.
● User-Caused Damage: Returns will not be accepted if inspection shows the issue was caused by user error (e.g., physical impact, burnout, unauthorized modifications, liquid damage, incorrect installation, or improper use).
● Tampered Labels: Products with removed or altered labels, serial numbers, or anti-counterfeiting marks cannot be returned.
● Force Majeure: Products damaged by force majeure events, such as fire, flood, lightning, or traffic accidents, are not eligible for return.
● No Fault Found: If Elegoo's testing finds no fault with the product, the return will not be accepted.
● Missing Documentation: Returns without a valid purchase receipt or invoice, or with documents suspected to be forged or altered, will be refused.
● Non-Refundable Items: For products confirmed as non-refundable, customers may choose to have the defective product returned to them at their own shipping expense.
● Delayed Shipping: If the return shipment is not dispatched within 7 calendar days after approval, the return may be refused.

Additional Notes
● Once a qualified return is received, Elegoo will process the refund within 5 business days. The refund will be credited to the original payment account. For certain payment methods, if a refund cannot be processed to the original account after 6 months, our customer service team will contact you via email to confirm an alternative refund method.
● These terms do not apply to pre-owned or refurbished products.
● Failure to submit a request within the specified periods constitutes a waiver of your right to return or exchange the product.
● Claims for missing products must be submitted within 30 calendar days from the shipping date. Claims after this period will not be processed.
● Elegoo does not provide support outside the original region/country of purchase. If customers seek service in another country or region, they will be responsible for all related costs.
● If your product is damaged, please do not attempt repairs without our guidance to avoid potential risks. Only perform repairs as instructed by our customer support team.


Contact Information

A. If you have opted for Worry-Free Delivery, you will receive a service email from Seel. For issues including lost, stolen, or logistics-related damaged products, please report your concerns via the dedicated Seel support email or contact Seel directly for assistance.

B. If you have not chosen Worry-Free Delivery, please contact our Customer Support Team for all return, refund, warranty, or order-related inquiries. We will verify the situation with the logistics carrier, assist with troubleshooting, and help file a claim if required.

To ensure timely processing of returns, refunds, or warranty claims, please include your order number, product model, and detailed issue description in all correspondence. All return requests must be pre-approved by our support team before shipping items back to our designated address. 

 

Payment methods
$2,299.00 USD $3,125.00 USD - 26%
$2,299.00 USD $3,125.00 USD - 26%
Double Points
Media_grid--Gigantic_in_Size-630x400_2x_8b339903-3709-4eaa-9ee2-4205dc7abd98.jpg

Gigantic in Size

Media_grid--Fast_Printing-630x300_2x_74cf6f2b-8997-4e73-968c-27294bce12f2.jpg

Fast Printing

Media_grid--Auto-Leveling-300x300_2x_8006d241-5a97-4713-a223-2997e2daa2d0.jpg

Auto-Leveling

Media_grid--Upgraded_Nozzle-300x300_2x_3f6d01bf-6936-4eca-9891-1895236b3941.jpg

Upgraded Nozzle

Media_grid--Efficient_Heated_Bed-630x400_2x_f3cf5b3e-4152-4702-8d77-972d68e7b4fc.jpg

Efficient Heated Bed

Media_grid--Multi-Nozzle_Printing-630x300_2x_6950ce8d-1f74-4306-97eb-c7c610c9c955.jpg

Multi-Nozzle
Printing

Gigantic in Size

With a build volume of 800 × 800 × 1000 mm, the industrial-grade FDM printer not only meets the user's printing needs for oversized models, but also reduces the need to cut models into smaller sections for efficient printing.

*To better understand how large this printer is: Video or 3D Model Mockup of Giga.

Image_with_text--Gigantic_in_Size-1024x1024_3a0f21e8-459f-4b78-95c2-ff97ec316f10.jpg

Efficient Heated Bed

The heated bed consists of four independent (410 × 410 mm) PEI magnetic high-temperature platforms with a maximum temperature of 100 °C.

The four platforms can be heated simultaneously to reach 100 °C over the entire area in 17 minutes (ambient temperature: 25 ℃).

The platform where the model is located can also be automatically recognized and heated independently, or manually and independently controlled for increased energy efficiency.

Image_with_text--Efficient_Heated_Bed-1080x810_6b80ee16-7d52-4e4f-b28a-e7a3be282e9e.jpg

Fast Printing

Utilizing a 64-bit 1.5G clock speed quad-core high-performance processor (SOC RK3328), it provides sufficient computing capacity while delivering 6 times the printing speed, with a maximum speed of 300mm/s (150mm/s recommended), which is the top end print speed for printers of its size.

Image_with_text--Fast_Printing-1080x810_5f8d5c5e-04d0-4872-aef8-94169e636bb7.jpg

Multi -Nozzle Printing

Three additional printheads can be added to the X-axis to realize simultaneous printing with four nozzles, supporting printing four of the same model, while each nozzle can be equipped with the same material and different color filament to achieve four different colored models of the same kind.

The maximum power requirement is 1,530 W. For each additional printhead, an extra 100 W is needed. Please ensure that your setup can accommodate this total power load.

Image_with_text--Multi-Nozzle_Printing-1080x810_930e994b-d175-4082-a48b-9b56253c6ce8.jpg

Powerful Cooling Fan

The upgraded dual-sided cooling system ensure consistent and precise cooling for superior print quality. With intelligent control, the fans automatically stop when printing is complete—saving energy, reducing noise, and extending their lifespan. (Includes two 5015 ball blower fans and one 4010 ball axial fan.)

Image_with_text--Powerful_Cooling_Fan-1080x810_e4c60c62-f4c3-4565-ab54-fea2964615a6.jpg

High-Quality Craftsmanship

Integrated body, elegant yet durable. The X-axis and Y-axis are linear guides, effectively improving printing stability and increasing lifespan. The Z-axis features an upgraded version of the Z-Axis rod to make the machine run smoothly and ensure leveling precision. Machine mounts are designed with a carbon steel round base and rubber round anti-slip pad bottom.

Image_with_text--High-Quality_Craftsmanship-1080x810_c53a9e08-8e63-4d51-9554-5e65bb0f1b8b.jpg

Powerful Extrusion System

OrangeStorm Giga features a high-quality brass nozzle capable of reaching 300 °C, ideal for high-temperature materials. The dual-gear direct extruder and titanium heat break ensure consistent filament flow, while the 60 W ceramic heater provides rapid and stable heating.
Equipped with advanced PID auto-calibration and a built-in acceleration sensor, OrangeStorm Giga ensures exceptional print quality by maintaining precise temperature control and reducing vibrations. Create stunning results for all your projects with ease.
Nozzle Diameter (included): 0.6 mm
Nozzle Diameter (optional): 0.4 mm/0.8 mm/1.0 mm

Image_with_text--Upgraded_Nozzle-1080x810_196e158a-879b-4575-b10b-074d95976be5.jpg
Toggle_boxes--Auto-Leveling-410x300_a73472c5-87cb-44cf-9339-92d3123edc01.jpg

Adopting one-click automatic leveling and a non-contact high-precision sensor to automatically collect 100-point (10 × 10) of platform data to ensure the platform is level.

Toggle_boxes--Caterpillar_Cable_Tracks-410x300_9e420ce7-5df5-4658-b694-1fe30c3c7d98.jpg

The cables on the body are stored in caterpillar cable tracks, which prevents the cables from being worn or broken and you don’t have to worry about them affecting your prints. Furthermore, it prevents dust and other debris from entering the cables, ensuring the stability and reliability of the entire system.

Toggle_boxes--Filament_Detection_and_Power_Loss_Recovery-410x300_8eab8112-90a9-4554-8d39-7a828760bb4f.jpg

No more worrying about being interrupted while printing. When there is a broken filament or no filament, the machine automatically sounds an alarm and pauses printing. Whether it's broken filament, no filament, power outage, or a manual pause in printing, you can resume printing again.

Toggle_boxes--Portable_7-inch_HD_Capacitive_Screen-410x300_fc298eab-bc25-46d3-988c-b065bb4e9fba.jpg

The 10.1-inch HD capacitive screen can be detached from the body for handheld operation while supporting ELEGOO Cura model preview and switching between eight languages.

Toggle_boxes--User-friendly_Belt_Knobs-410x300_24a41fbd-7dbf-4d3b-8ec9-0515b115218f.jpg

The X/Y axis belt is used to transmit the power of the motor and control the movement of the print head on the plane. The knobs design can easily and accurately control the tightness of the belt to obtain the best printing effect.

Toggle_boxes--Large_Spool_Holde-_r.jpg

Crafted from high-quality sheet metal, our spool holder can accommodate filament spools up to 5 kg with ease. Its compact and sturdy design ensures that your large-scale printing projects receive reliable and consistent support throughout the printing process.

What's in the Box

1-Giga.jpg

OrangeStorm Giga 3D Printer

2-Printhead.jpg

Printhead

3-Screen.jpg

Screen

4-Leveling_Platex2pcs.jpg

Leveling Plate×2pcs

5-Spool_Holder_Arm.jpg

Spool Holder Arm

6-Spool_Holder.jpg

Spool Holder

7-Filament_Breakage_Detectorx2pcs.jpg

Filament Breakage Detector×2pcs

8-Z-axis_Caterpilar_Cable_Tracjs_Clip.jpg

Z-axis Caterpilar Cable Tracjs Clip

9-Z-axis_End_Stopx2pcs.jpg

Z-axis End Stop×2pcs

10-Filament_Guide_Aseemby.jpg

Filament Guide Aseemby

11-Detached_Spool_Holder_Assembly_5KG.jpg

Detached Spool Holder Assembly(5KG)

12-Power_Cable.jpg

Power Cable

13-Leveling_Card.jpg

Leveling Card

14-Grease.jpg

Grease

15-Proofile_Corner_Bracketx8pcs.jpg

Proofile Corner Bracket×8pcs

16-Tools.jpg

Tools

17-Fasteners.jpg

Fasteners

Neptune 4 Max's User Manual

User Manual

Show More(12+)

Specification

Product Model

OrangeStorm Giga

Printing Technology

FDM (Fused Deposition Modeling)

Frame Material

CNC machined aluminium extrusion

Voltage

100-120 VAC/220-240 VAC, 50/60 Hz
1,530 W (single head; +100 W per additional head)

File Transfer Method

WI-FI, USB, LAN

File Format

STL, OBJ

UI Language

English, French, German, Russian, Italian, Spanish, Japanese, Chinese

Build Volume

800 × 800 × 1000 mm

Printing Platform Size (PEI Area)

820 × 820 mm
(4 independent 410 × 410 mm PEI plates)

Machine Size

1,224 × 1,164 × 1,425 mm

Package Size

Bottom + XY Axis Components: 1,350 × 1,215 × 420 mm
Two Z-Axis Components: 1,350 × 1,215 × 350 mm

MAXIMUM SIZE FOR MACHINE ACTIVITY/MM

1,224 × 1,520 × 1,570 mm

Max. Nozzle Temperature

300 °C

Max. Hot bed Temperature

100 °C (ambient temperature: 25 °C)

Filament Compatibility

PLA/PETG/TPU

Net Weight

104 kg

Gross Weight

145 kg

Resume Printing

Yes

Filament Detection

Yes

Max Speed of Tool Head

300 mm/s

Max Acceleration of Tool Head

5,000 mm/s²

Show More(15+)
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer
Find Your Ideal 3D Printer

FAQs

How long does delivery take after shipping?

1. In-stock Product: 3-7 business days for delivery

2. Pre-owned Product: 4-8 business days for delivery

3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 business days for delivery.

What countries do you ship to?

Click to view available countries

Do you offer free shipping service?

Click to view Shipping Fees.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is shipped.

  • 5 stars: 17 (59%)
  • 4 stars: 1 (3%)
  • 3 stars: 1 (3%)
  • 2 stars: 0 (0%)
  • 1 star: 10 (34%)
J
Jonathan
Crap machine - Kickstarter edition

I guess I am an outlier with my machine. I purchased one of the originals, from the Kickstarter fundraising, My machine has been nothing but trouble. I am happy that those of you who are recent purchasers of this machine are loving it. Since you got a later edition, you got machines where they were able to fix all the problems and issues that us original purchasers have had to deal with. The KICKSTARTER editions were problems to begin with. In my opinion, the only thing nice about the machine was the frame. I have never been able to level the machine, and by that I mean the heated beds, the actual print frame (which holds the printheads), or be able to adjust the screws for the z-axis. It has frustrated me so much that I have literally had to walk away from the machine for months on end, just to calm down enough that I can actual try to work on it, to try and get it to work. Just now the entire electronics system of the machine has gone out and I am being told that since it has been so long since I made the actual purchase and received my machine that it is out of warranty and I will now have to pay nearly half the cost of the machine (over $600 US) to get the parts they say I need to try and get the machine up and working again. I guess I will now have to go part by part to see what actually needs to be replaced (other than the motherboard and heatbed module which will actually have to be replace).

I wish all new purchasers the best of luck with their machine.

J
Juan umbarila 15209
aun no llega

15 dias desde la compra y no existe una opcion de seguimiento , ni fecha estimada de entrega.

T
Tom Bauer
Great at the start!

Note - if getting this printer, be strong and/or have friends. It's not light, even when it's in parts to move.

**Set it up with one head first to do leveling, and then you can add the multi-head unit.**

Printer arrived very well packed, no issues with shipping (shout out to the delivery dudes being rad, as well). It was easy to follow the instructions and put it together. No issues at all, but be sure to check fuses on all sides (commonly US will be 120V, so fuse should be set to the 115v from what I assume is the default higher one). The filament sensor that connects to the roll holder is floppy. I just didn't expect that from my past printer experience. Just in case you're wondering if that's normal - it works great.

After taking time to level the bed to all 0.00, I ran a small first print that was great. Real impressive to have such a great unit at this price point and size. I'll update this as I get more use out of it if anything changes, but otherwise, it's been fantastic so far!

Yes, it's put together in a 115 year old basement, because why not? That's a Prusa CoreOne for scale in the photo, as well. This thing is truly massive.

F
F.O
Does not work!!!!

I have been trying to get this up and running for over a year now and it's not working.
From installation, we haven't been able to qualify it or even get the printer to do the leveling test. Support takes forever to respond and even when they do the response is not sufficient.
It's so heart breaking to have bought a printer this expensive and then not have it work.

T
Tom Howard
terrible machine

I purchased the giga printer in may of this year to perform production work printing 3d auto parts. this machine has not worked from the first day. It will not perform auto leveling and shutdown repeatedly. I have tried to get tech support but it ids almost nonexistent. they say try this change this here is a new board try this. they have no customer support in the USA. it is all in china. don't buy this machine

T
Tom Howard
Terrible printer

I received the printer after having to deal with the shipping company. Finally received the printer and assembled. I did damage a connector to one of the stepper motors. After a great deal of time dealing with tech support and the shipping time it finally arrived. I had a professional electronics person change the cable. I was able to print one piece successfully. after the I have been unable to print anything. It shuts down in varying points of preparing to print in the heating cycles. It shutdown doing a home process. it shuts down when attempting to do the auto leveling. I have not successfully gotten thru the one-click check. Tech support is almost non existent. I have been fighting this machine for the past 6 weeks since receiving.

I would not recommend this printer at this point.

J
James
3 Orange Storm Gigas

I have 3 orange storm gigas two which are still under warranty and I cant get anyone to help me get this machine back up and running. This is becoming a massive problem and I'm about to contact my credit card company for a dispute

G
G Drew
Would rather have a vasectomy without anesthia

Over the year I’ve had this machine I’ve had one successful print and a cycle of mcu, canbus, and stepper errors. When I can get it to attempt a print it results in spaghetti.

B
Burley Forbes
Eleggo orange storm giga 5 months of owner ship review

I have had my Elegoo Orange Storm Giga for 5 months now everything has worked amazingly. I have had no major issues with it. Shipping was seamless. Everything arrived in perfect shape.
I have no complaints about the printer.

But I do wish Elegoo made more of a verity for 5 kg rolls.
Please Elegoo make it an option to choose any filament type to come on 3 or 5 kg rolls.

P
Phil D.
Literally cannot finish a print without an issue

As a normally positive person, it saddens me to feel so compelled to write this review, but I do so in hopes of preventing anyone else from buying this printer. This is one of the worst investments I''ve made in my adult life. Whether I''m using the single toolhead for large prints, or the 4 toolhead adapter for multi-prints, this printer rarely finishes an entire print without throwing some type of error code. What adds to the misery, is that the ''restart print'' function doesn''t accurately line up the layers, so even if a print could otherwise be salvaged after resetting the firmware error, it still cannot line itself back up to finish the print correctly. Over the past year, I have probably lost more than a thousand dollars in failed print filament - let alone the major cost of this massive printer that essentially doesn''t work. PLEASE reconsider buying this printer - or at least ensure you have a warranty and you are willing to box this massive thing back up and send back for a refund.

I should also note, Elegoo customer support is overseas and very difficult to communicate with. Trouble shooting is a slow and painful process that has not resulted in any functional improvement on my end. It''s a true shame something this sturdy and well advertised is such a failing product.

K
Keith
Awful from delivery to service orange storm

Received a damaged printer with missing hardware. I’m on day 4 with customer service who can’t even be bothered to ship the bolts. And the damage to the printer “doesnt seem to be that bad”. I didn’t pay to mend damaged goods that can’t even be assembled . Who knows if the damage extends to the two motors on the frame? If this is their product and customer service I’m kicking this up to a charge back in a week with my credit card in a week. If this machine worked decently I was looking to order more but I’m absolutely floored by their lack of support and how they could ship something that was obviously damaged before shipping. Shipping boxes were immaculate

K
Kyle Jung
Absolute Garbage

I can cook better than ts can print ts is ahh

H
Heather
Best FDM Printer I have owned

I have been 3D printing and 3d Sculpting since 2013. I have owned many FDM and Resin printers. I have purchased a few different brands and Elegoo by far has the best products so far, they keep me coming back again and again. I watched may videos regarding the printer, tutorials, and complaints.

I set up the printer without much of an issue, it did take two, to 3 people to put certain parts in place but it wasn't difficult. I was up and printing with in a few days.

I printed 3 of the buddha file that came with the printer, no issues. Then I printed my own file, it was a Mandalorian Helmet. It took 68 hours to print, but mostly that was my own doing, I made the helmet a 1/4 inch thick and enhanced certain aspect of printing with the slice software. The print came out amazing no hiccups except for not having enough filament, which also wasn't an issue. I was able to put more filament in and keep printing. The print came out amazing! The layer lines are very minimal and there wasn't any missed spots or lagging areas on the print.

I am so amazed by this printer. I am not a paid spokesperson either, just someone that loves Elegoo products!!

T
Tony Wilson
Orange Giga

just got our giga put together and did a manual bed level and then did an auto level, printed a 600x600x500 fixture and turned out great. We are using this printer for our cmm fixtures at our company.This printer is very affordable and reliable. Thanks, Eleggo
please send us another giga for our other department and we will do a blog on our web site.
Thanks

J
James Davis
Not worth the headache

Unable to successfully print anything without having the printer randomly turn off or freeze in the middle of a long print. Then will take hours for it to boot up and gets stuck on the boot up logo screen. Tried contacting support in a variety of different ways with no resolution.

D
Darrin Lanchbury
Easy To Assemble and Worked Perfectly

I already own another large 1000x1000x1600 printer that took days to assemble, bolt-by-bolt and cable-by-cable. This printer is a walk in the park to unbox, build and get running. If you've put together an Elegoo Neptune Series printer then you can do this one. Two people can be useful at times, but I did everything myself except for the X-Y print head frame as I didn't want to risk dropping it on the bed. Most of the working parts are pre-assembled, so you have a base, 2 sides, 2 rails, the X-Y frame, and the rest of the assembly is mounting the print head, screen and connecting the wires. Don't forget to change the voltage if required (there are 5 dip switches).
You have a choice of either using a custom Cura slicer or a custom Orca slicer. I used the Orca version for my text print.
So far, I'm loving this new printer. My only gripe is the split bed plates. While I understand the logic behind them and power savings of having the bed in 4 quadrants, I want a single smooth surface for my prints, so I'm having to order a third party single sheet PEI plate at an additional cost. If I only wanted to use a 400x400 area then I'd use one of my 3 Max or 4 Max printers.
I would upload the videos I made, but they're over an hour long, so here's a link to my YouTube Giga playlist:
https://www.youtube.com/playlist?list=PLxHXVKY50McPnsCT5T5iJdiMRFFWofgU-
This is my 7th Elegoo printer, and it is another winner!

C
Chris Dotson
I love my first OSG, so I bought a second one!

These printers are amazing. Once you start printing large objects, it's hard to go back to smaller printers. Setup is best with two people, but it could be done by one very careful person.
Unlock your imagination and go big!

E
Eric Ranft
Huge and yet just works.

Be prepared to be amazed. This thing just works. In fact the only issue you may have is getting detailed enough models so that they don't look blocky when scaled way up.
Got mine on time, used it a month, and it had a problem. Reached out to support and they got me replacement parts, which worked perfectly. The only issue is that I only have room for one of them.

V
Valentino Stoll
So fast, incredible quality!

The quality of this printer is OUTSTANDING. Assembly was straightforward, took a couple hours, but automatically configured itself and printed perfect on the first try! Absolutely remarkable. Setting it up with a dual print-head using multiple colors was waaaay easier than expected, and again, perfect print the first time.

All that said, it weighs **a lot**. Get ready to leave it where you set it up 😂

D
Don Brewster
One big printer.

After receiving this monster of a machine, I was skeptical on just how accurate and detailed something like this could get. After an extensive bed leveling and calibration, I jumped right into it and started a 7 day print. The end result had me questioning why I ever bought anything else. This thing might not be the fastest printer but it is 100% on par with the quality I have gotten out of bambu labs printers with the added bonus of being able to scale most prints up by 500% and have it print in one go. Elegoo outdid them with this one 10/10.

T
Tim Riddle
Giga orangestorm issues

After getting the beds zeroed out and after printing a bench and flat print day 1 the machine mother board and 1 of the 5 power supply boards went bad and now I'm waiting on info for the parts needed to fix the machine 😑 with a $1500 order on hold that I may loose due to this situation.

D
David Rivas
Simple DIY Mod to Improve Efficiency and Cleanliness

For now, it works perfectly. They could have included a kit to enclose it, as I’ve done using polycarbonate sheets that help concentrate heat inside, saving a lot on electricity and keeping it clean from dust. That’s the only thing it’s missing. But it’s cheap and easy to do. Here’s a link showing how I did it, along with some MODs that improve the enclosure: [https://www.instagram.com/reel/DEKaSP2I2Bo/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==]

W
WRECK3D
Amazing Quality Large Prints

I've printed with this machine for weeks now constantly. Out of the box it was printing great! Only difficult thing about it, is having the space for it, and an exponentially growing print queue.

T
Timothy Cochran
Arrived Damaged

I read many reviews about this product and was excited to try it. Unfortunately, it arrived damaged. Customer service was helpful and assisted me in getting it to work with some replacement parts but the performance wasn’t as good as I’d hoped. I’m not sure if I just got a lemon or if the product needs more refinement out of the box. Thankfully, I was able to get a refund but did have to pay for return shipping and restocking fees. I’ll be keeping an eye out for a version 2 with bug fixes and much needed improvements.

M
Marco
Massive and works very precise.

The volume, quality, and speed are amazing; it matches perfectly.
Spectacular.

J
Jacob Derosa
Cool printer but is a giant paperweight

This printer would be awesome if I could get a full print off it. I managed to get 2 prints and that’s it. I have wasted 6kg of filament because the printer keeps throwing errors 20 to 40 hr into prints. I ordered this printer for my business to start big orders and so far it has been a $2500 paperweight. For a new printer it has a lot of issues.

A
Andrew Daniel
Great printer!

I got mine and I love it I haven't even found something to print in max height, but it has allowed me to print chest pieces and other parts for my cosplay! I highly recommend for people into 3D printing cosplay!

M
Mike
I love this printer

My printer initially arrived with a damaged x-axis motor cable but Elegoo promptly replaced it. Otherwise the printer has performed beautifully right out of the box. Print quality is great and this thing is FAST. Love the volume, which at this price point can't be beat.

Excellent job, Elegoo